Read data
Get ticket
Reads one Zendesk ticket, optionally with its related records.
Get user
Reads one Zendesk user by id, e-mail address or your own id.
List groups
Lists Zendesk groups and their ids.
List organizations
Lists Zendesk organizations, or finds one by name or your own id.
List ticket comments
Reads the comments and notes on a Zendesk ticket.
List ticket fields
Lists Zendesk ticket fields with their ids and drop-down options.
List tickets
Lists Zendesk tickets, newest first, page by page.
List users
Lists the people in Zendesk, by role, group or organization.
Search
Finds tickets, users, organizations or groups with a Zendesk search query.
Tickets changed since
Reads every Zendesk ticket created or changed since a moment.
Change data
Add comment
Adds a public reply or an internal note to a Zendesk ticket.
Create or update organization
Creates a Zendesk organization, or updates the one that matches.
Create or update user
Creates a Zendesk user, or updates the one that matches.
Create ticket
Creates a Zendesk ticket with its first comment.
Update ticket
Changes status, assignee, tags or fields on a Zendesk ticket.
Upload attachment
Uploads a file to Zendesk so a comment can carry it.