ZendeskList ticket fields
Lists Zendesk ticket fields with their ids and drop-down options.
Settings
| Setting | What it is |
|---|---|
| ConnectionRequired | The Zendesk connection the step signs in with. |
| Language | Which language the titles and drop-down labels come back in. Left empty, Zendesk uses the account's own. Every field carries its own type — text, textarea, checkbox, date, integer, decimal, regexp, partialcreditcard, multiselect, tagger (a drop-down), lookup and multi_lookup — beside the ones Zendesk builds in itself. |
| Also say who made each field | true/false |
| Fields per call | 1 to 100. |
| Fetch every page | On by default: an account has a few hundred fields at most, and half a list of them is no use. Zendesk allows 300 of these calls a minute (450 with the High Volume add-on, 40 in a sandbox and 20 on a trial). |
| Cursor | Paste a previous run's Next cursor to read the page after it. |
Technical details
| Key | Value |
|---|---|
connection | texta connection id from `requires.connections` (provider `zendesk`) |
locale | text |
includeCreator | true/false, by default false |
limit | number, by default 100 |
returnAll | true/false, by default true |
cursor | text |
Output
| Field | Type |
|---|---|
fieldsTicket fields | array |
fieldCountFields in this answer | number |
fieldIdsEach custom field's id, by its title | object |
hasMoreMore fields are waiting behind this page | boolean |
nextCursorCursor for the next page | string |
Sample output, and the expression for each field
- fieldCount0
- fieldIds{}
- fields[]
- hasMorefalse
- nextCursor""
Errors
When a step of this node stops a run, the run page shows a code. Look it up:
Example step
The step as a flow file holds it. Replace each value in <…>.
{
"config": {
"connection": "<connection id>",
"cursor": "",
"includeCreator": false,
"limit": 100,
"locale": "",
"returnAll": true
},
"label": "List ticket fields",
"type": "zendesk.listTicketFields",
"version": 2
}Older versions
A flow that already has this version keeps running it. A new step always gets the newest.
Version 1
| Setting | What it is |
|---|---|
| ConnectionRequired | The Zendesk connection the step signs in with. |
| Language | Which language the titles and drop-down labels come back in. Left empty, Zendesk uses the account's own. Every field carries its own type — text, textarea, checkbox, date, integer, decimal, regexp, partialcreditcard, multiselect, tagger (a drop-down), lookup and multi_lookup — beside the ones Zendesk builds in itself. |
| Also say who made each field | true/false |
| Fields per call | 1 to 100. |
| Fetch every page | On by default: an account has a few hundred fields at most, and half a list of them is no use. Zendesk allows 300 of these calls a minute (450 with the High Volume add-on, 40 in a sandbox and 20 on a trial). |
Technical details
| Key | Value |
|---|---|
connection | texta connection id from `requires.connections` (provider `zendesk`) |
locale | text |
includeCreator | true/false, by default false |
limit | number, by default 100 |
returnAll | true/false, by default true |