FlowmageDocs

Change your profile and sign-in

Change your name, photo, email address and time zone, your password, two-factor authentication and passkeys, sign out other sessions, and pick a theme.

Steps

Open your account menu

Click your picture at the top right: Organization (for organization owners and admins), Settings, Help (these docs), Help & support, Switch to Flowmage classic, Theme (Light, Dark or System) and Sign out.

The account menu with your name and email address, Organization, Settings, Help, Help & support, Switch to Flowmage classic, Theme and Sign out.

Change your profile

Click Settings: Profile opens.

FieldWhat you do
PhotoUpload one.
NameType it and click Save.
Email addressChange… sends a link to the new address; it changes once you open it.
Your time zoneThe zone the times you see are shown in.
Profile: Photo, Name, Email address with Change…, and Your time zone.

Secure your sign-in

Click Security.

SettingWhat you do
PasswordChange password… asks for the current one and the new one twice, and signs out your other sessions.
Two-factor authenticationAlways on for a password sign-in. Manage shows the authenticator setup after you confirm your password.
Backup codesGenerate new backup codes for when you lose your phone.
PasskeysAdd a passkey to sign in with Touch ID, Windows Hello or a security key.
SessionsSign out beside one session, or Sign out other sessions.
Security: Password, Two-factor authentication On, Backup codes, Passkeys and Sessions.

If it did not work

  • Your email address did not change. Open the link sent to the new address.
  • You lost the device with your authenticator. Sign in with a backup code, then set it up again under Security.
  • Someone else may know your password. Change it under Security; that signs out your other sessions.

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