TOPdeskSettings
| Setting | What it is |
|---|---|
| ConnectionRequired | The TOPdesk connection the step signs in with. |
| Call idRequired | The call's TOPdesk id (time registration has no by-number form). |
| MinutesRequired | number |
| What was done | text |
| Operator | text |
Technical details
| Key | Value |
|---|---|
connection | texta connection id from `requires.connections` (provider `topdesk`) |
incidentId | text |
durationMinutes | number |
description | text |
operator | text |
Output
| Field | Type |
|---|---|
timeSpentTime registration | object |
timeSpent.id | string |
Sample output, and the expression for each field
- timeSpent
- id"1"
Errors
When a step of this node stops a run, the run page shows a code. Look it up:
Example step
The step as a flow file holds it. Replace each value in <…>.
{
"config": {
"connection": "<connection id>",
"description": "",
"durationMinutes": 1,
"incidentId": "<call id>",
"operator": ""
},
"label": "Register time",
"type": "topdesk.registerTimeSpent",
"version": 1
}