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TOPdesk

List drop-down values

BetaReads data

Reads the values of one TOPdesk drop-down — categories, call types, statuses and more.

Settings

SettingWhat it is
ConnectionRequiredThe TOPdesk connection the step signs in with.
Drop-downThe exact spelling a create or update node expects when it names a value.
Technical details
KeyValue
connectiontexta connection id from `requires.connections` (provider `topdesk`)
list"call_types" or "entry_types" or "categories" or "subcategories" or "closure_codes" or "durations" or "impacts" or "urgencies" or "priorities" or "statuses" or "slas" or "deescalation-reasons" or "escalation-reasons", by default "categories"

Output

FieldType
valuesarray
valueCountValues in this answernumber
Sample output, and the expression for each field
  • valueCount0
  • values[]

Errors

When a step of this node stops a run, the run page shows a code. Look it up:

TOPdesk errors

17 codes

Common errors

93 codes

Example step

The step as a flow file holds it. Replace each value in <…>.

{
  "config": {
    "connection": "<connection id>",
    "list": "categories"
  },
  "label": "List drop-down values",
  "type": "topdesk.listSelectionValues",
  "version": 1
}