TOPdeskSettings
| Setting | What it is |
|---|---|
| ConnectionRequired | The TOPdesk connection the step signs in with. |
| Caller id | Look one caller up by their TOPdesk id. |
| Filter | TOPdesk's own FIQL filter, e.g. dynamicName=="Adams" or email=gt= |
Technical details
| Key | Value |
|---|---|
connection | texta connection id from `requires.connections` (provider `topdesk`) |
callerId | text |
query | textused when `callerId` is "" |
Output
| Field | Type |
|---|---|
callers | array |
callerCountCallers in this answer | number |
Sample output, and the expression for each field
- callerCount0
- callers[]
Errors
When a step of this node stops a run, the run page shows a code. Look it up:
Example step
The step as a flow file holds it. Replace each value in <…>.
{
"config": {
"callerId": "",
"connection": "<connection id>",
"query": ""
},
"label": "Find caller",
"type": "topdesk.findCaller",
"version": 1
}