FreshdeskSettings
| Setting | What it is |
|---|---|
| ConnectionRequired | The Freshdesk connection the step signs in with. |
| Ticket idRequired | text |
| Messages per call | 1 to 100. |
| Fetch every page | Follows Freshdesk's own next-page link until the thread ends. |
Technical details
| Key | Value |
|---|---|
connection | texta connection id from `requires.connections` (provider `freshdesk`) |
ticketId | text |
limit | number, by default 100 |
returnAll | true/false, by default false |
Output
| Field | Type |
|---|---|
conversationsReplies and notes | array |
conversationCountMessages in this answer | number |
hasMoreMore messages are waiting behind this page | boolean |
nextUrlFreshdesk's link to the next page | string |
Sample output, and the expression for each field
- conversationCount0
- conversations[]
- hasMorefalse
- nextUrl""
Errors
When a step of this node stops a run, the run page shows a code. Look it up:
Example step
The step as a flow file holds it. Replace each value in <…>.
{
"config": {
"connection": "<connection id>",
"limit": 100,
"returnAll": false,
"ticketId": "<ticket id>"
},
"label": "List conversations",
"type": "freshdesk.listConversations",
"version": 1
}