Freshdesk errors
The codes Freshdesk steps can stop a run with, each with its fix and what happened.
FRESHDESK_ATTACHMENTS_TOO_LARGE
Send fewer files.
The attachments together are over Freshdesk's 20 MB limit for one call.
FRESHDESK_AUTH
Check it under Manage → Connections, and that its agent is still active.
Freshdesk refused the API key.
FRESHDESK_CONFLICT
A contact with this e-mail may already exist.
Freshdesk sees this as a duplicate.
FRESHDESK_FILE_INVALID
Check the file expression.
An attachment's contents are empty or not base64.
FRESHDESK_FORBIDDEN
The Freshdesk agent this key belongs to may not do this, or the plan does not include it.
FRESHDESK_INVALID_CONFIG
The node names which one.
A Freshdesk setting on this node cannot be used as it stands.
FRESHDESK_INVALID_REQUEST
The node names the fields it complained about.
Freshdesk refused the values.
FRESHDESK_INVALID_RESPONSE
Check the connection's address.
Freshdesk answered something that is not JSON.
FRESHDESK_NOT_ALLOWED
A ticket that is deleted or spam cannot be deleted again.
Freshdesk does not allow this here.
FRESHDESK_NOT_FOUND
Freshdesk has no ticket, contact, company or agent by that id.
FRESHDESK_REQUEST
Check the node's settings.
Freshdesk refused the request.
FRESHDESK_RESPONSE_TOO_LARGE
Ask for fewer pages, or drop an extra.
Freshdesk answered more data than a run can parse.
FRESHDESK_THROTTLED
The run waits and tries again.
Freshdesk is rate-limiting this account.
FRESHDESK_TOO_MANY_RESULTS
Narrow the filter, or read it page by page.
Freshdesk returned more rows than a run can carry.
FRESHDESK_UNAVAILABLE
Try again once it is back.
Freshdesk could not be reached.
FRESHDESK_UNSUPPORTED_MEDIA
That is a fault in the node, not in your settings.
Freshdesk refused how this request was packaged.